Inbox Repair Tool (scanpst.exe)
Upon starting Outlook I get the message that errors have been detected and that I need to run the Inbox Repair tool.
Where can I find that?
Where can I find that?
scanpst.exe.
The location of this file is different for almost every version of
Outlook and it sometimes also depends on which language of Outlook you
have installed and even if you have it installed on a 32-bit version of
Windows or 64-bit version of Windows. There has to be some sort of price
for this level of inconsistency You can use OutlookTools (free) to locate it for you. Below you’ll find an overview of the default locations of
scanpst.exe throughout the versions of Outlook.When you need step-by-step instructions how to use scanpst.exe see: Using the Inbox Repair Tool (scanpst.exe).
Outlook 2013
| 32-bit Windows | C:\Program Files\Microsoft Office\Office15 |
| 64-bit Windows | C:\Program Files (x86)\Microsoft Office\Office15 |
| 64-bit Outlook | C:\Program Files\Microsoft Office\Office15 |
| Click-to-Run | C:\Program Files\Microsoft Office 15\root\office15 |
Outlook 2010
| 32-bit Windows | C:\Program Files\Microsoft Office\Office14 |
| 64-bit Windows | C:\Program Files (x86)\Microsoft Office\Office14 |
| 64-bit Outlook | C:\Program Files\Microsoft Office\Office14 |
Outlook 2007
| 32-bit Windows | C:\Program Files\Microsoft Office\Office12 |
| 64-bit Windows | C:\Program Files (x86)\Microsoft Office\Office12 |
Outlook 2003
| 32-bit Windows | C:\Program Files\Common Files\System\MSMAPI\<locale ID> |
| 64-bit Windows | C:\Program Files (x86)\Common Files\System\MSMAPI\<locale ID> |
Outlook 2002/XP
C:\Program Files\Common Files\System\MAPI\<locale ID>\scanpst.exeOutlook 2000
C:\Program Files\Common Files\System\MAPI\<locale ID>\NT\scanpst.exeOutlook 97 / Outlook 98
C:\Program Files\Common Files\Windows Messaging\scanpst.exeNotes
Note 1:The <locale ID> is a number to identify your language of Office. You can find an overview of the numbers here. You need to look in the “LCID Dec” column for the correct number.
Note 2:
When you connect to an Exchange server and need to check your local cache (ost-file) for errors you’ll need to run scanost.exe. You can find this in the same location as scanpst.exe except for Outlook 97/98/2000 and Outlook 2010. These versions of Outlook don’t have the scanost.exe feature. In this case, rename the ost-file to .old and Outlook will rebuild a new cache from the Exchange mailbox.
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